Refund policy

At Melina, we are committed to providing premium-quality products and ensuring every order is carefully packed before dispatch. Due to the nature of our food and beverage products, all sales are final, and we do not offer refunds, returns, or exchanges once an order has been placed and delivered.

If you receive a product that is damaged, defective, or incorrect due to our error, please contact our customer support within 48 hours of delivery with your order number and clear photos of the product and packaging. We will review your request and, where applicable, provide a suitable resolution at our sole discretion.

By placing an order on our website, you acknowledge and agree to this Refund Policy.